Refund Policy

MoodTek®

Refund Policy

Returns:
Our hasslefree return policy lasts for 15 days from the shipping date.

Please note that to be eligible for a return, your item must be in its original packaging.
Edible products must have the safety seal securely fastened in order to return.

If you have any questions or issues regarding your purchase of MoodTek’s Energy Dynamics Program, please contact info@moodtek.com with the subject line “Energy Dynamics Program”, and we will be happy to assist you on a case by case basis.

To Return:
Contact us at info@moodtek.com with your order number and reason for return.
Then mail return item(s) to:
MoodTek®, Inc.
1240 N.E. 176TH ST
North Miami Beach, FL 33162

To Exchange:
Contact us at info@moodtek.com with your order number and reason for exchange.
Once we receive your returned item(s) we will immediately send out your replacement item(s) and you will receive an email with the current tracking information.

Refunds (If Applicable):
Once your return item(s) is received, you will be notified via email of the approval or rejection of your refund.
If you are approved, then your refund will immediately be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that your refund availability once processed is subject to the individual terms of your credit card/method of payment policy.

Late or missing refunds (if applicable):
Please wait a minimum of 5 to 10 business days- most credit cards have their own specified processing time for refunds.
Please contact your credit cards and bank for refund status before contacting us at info@moodtek.com to ensure the issue is not on that end.